Punch Feeder Service Team
Punch Feeder equipment in the actual use, maintenance process, the improper operation will inevitably make it malfunction, so fast, reliable after-sale solution is particularly important. However, at present, most domestic punch feeder manufacturers, are used to rob the market at low prices, regardless of the attitude after the sale, which led to a lot of customers punching machine equipment after the problem, but no one to solve the deal, seriously affecting the use of customers.
Jinzhide machinery as the domestic punch feeder industry leader brand, never to Low-cost to compete for the market to rob customers, but the real quality of products and perfect after-sale to win customer satisfaction. Jinzhide machinery with a comprehensive after-sales service team, by their responsibility for each customer to provide, professional and timely telephone technical advice, feeder equipment on-site maintenance treatment, equipment upgrades, accessories replacement supply, telephone return visit, on-site visits and other services. Let each has been sold customers can be reliable, assured that the use of punch feeder equipment is Jinzhide machinery is always the same goal.
Jinzhide Punch Feeder After-sales service team, by Customer Service hotline to receive and record staff, after the sale of file management personnel, punch feeder after-sales service technical engineers and other components, it has four core functions:
1.received the customer punch machine Telephone technical advice, timely professional and technical personnel to customer inquiries or repair to answer.
2.punch feeder Customer repair issues after registration, after sales quickly organize technical support engineers to carry out problem analysis, and issued a preliminary solution. In the first time by telephone, micro-letter, mail to each other to reply.
3.such as punch feeder needs to be in the customer site maintenance, with the customer agreed time, spare parts, in the shortest possible time to reach the customer stamping site, inspection and repair, and in accordance with the needs of the bed feeder to carry out the necessary maintenance and maintenance.
4.according to customer punching machine feeder line characteristics of regular telephone visit and on-site visit, if problems arise in time to resolve.
Post time: 09-15-2017